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BEST FIRST EXPERIENCE
Fountain Valley,CA   Jun 29, 2014
MY FIRST TIME AT AN AYRES HOTEL AND IT WAS MEMORABLE. VERY FRIENDLY STAFF AND GREETED ME BY NAME. THE ROOM WAS LARGE AND VERY COMFORTABLE. I HAD A FIRST FLOOR ROOM, USUALLY PREFER UPPER, BUT IT WAS RATHER QUIET. ENJOYED EXCELLENT CUISINE AT RESTAURANT FOR DINNER AND BREAKFAST WAS GREAT! I WAS THOROUGHLY IMPRESSED BY MANAGER, JOHN MATHEWS. HE CHECKED ME IN AND ALWAYS MADE ME FEEL WELCOMED AND ALWAYS GREETED ME BY NAME, HE HELPED ME FIND A RIDE TO MY LOCATIONS AND ALWAYS ASKED IF EVERYTHING WAS OKAY. HIS GENUINE CONCERN WAS APPRECIATED, BUT WHAT IMPRESSED ME MORE WAS THAT HE GAVE 110% TO HIS WORK. FOR EXAMPLE, ONE SUNDAY MORNING I SAW HIM HELPING OUT THE KITCHEN STAFF BY CLEANING AND PICKING UP TABLES. THAT MORNING THERE WAS SOME SORT OF BASEBALL TOURNAMENT GOING ON BECAUSE THERE WERE HUNDREDS OF KIDS DRESSED IN BASEBALL OUTFITS AND THEY WERE ALL FILLING UP ON A GOOD BREAKFAST. I THOUGHT I WOULD NOT GET A TABLE TO EAT AT, BUT THEN I SAW JOHN, THE MANAGER, HURRIEDLY CLEANING TABLES AND MAKING SURE EVERYONE HAD A PLACE TO SIT. NOW THAT IS AN EMPLOYEE I WOULD LOVE TO HAVE! JOHN, THANKS FOR ALL YOU DID TO MAKE MY FIRST STAY MEMORABLE AND I WILL ALWAYS STAY AT AYRES IN FOUNTAIN VALLEY AND AYRES YOU NOW HAVE A LIFETIME FOLLOWER.
Review By: JOHNY CAVAZOZ
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