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Guest Reviews
Absolutely Wonderful
Mission Viejo,CA   Aug 27, 2012
We recently stayed for 4 days at the Spa and had an absolutely wonderful experience. From the manager, DiDi Sheilds, to the housekeeping staff, everyone was so friendly and wonderful and always had a smile for you. The hotel and rooms are spotless and always looked shined and polished. We ate (and drank) in the restaurant and was surprised at how great the food was, and the bar manager, Paul, was an absolute delight to be around. He definitely has the personality for there and makes a great addition to the hotel. I also visited the spa at the hotel, and I feel like a new person. They do a wonderful job there, but I feel that they should be more visible to the public, as they get lost in the corner. Maybe a massage chair in the lobby would be great for weary travelers to stop for 10 minutes. As an overall comment, this was one of our best experiences in a hotel, and we have stayed at many. I want to compliment the General Manager DiDi, along with all of her staff, on such a great job that they are doing. We will definitely be back for another stay.
Review By: Val and Joe Hibert
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