Ayres Rewards

Ayres Hotels Guest Reviews

Clean accomidations
   Ayres Hotel & Spa Moreno Valley   Dec 22, 2011
I bought a night's stay and spa services as part of a package deal. This hotel is fairly new and makes a good first impression. The breakfast had enough choices to please everyone and the staff was very friendly. The massages were spot on and my wife and I enjoyed those. The business center was open to any guest interested in checking up on email or printing. The fitness center was well kept as was the pool area. It was very relaxing. On the citical side, our room was at the end of the hallway, across from housekeeping. That provided extra noise and suprisingly, somewhere on our floor, a vacuum was being used at 10pm. Very strange. When we booked spa services, I made sure they knew my wife was 6mths pregnant, yet the woman was surprised when my wife walked in. Accomidations to that were made quickly. As part of our package, we were to be welcomed to our room with sparkling wine and berries. We ended up requesting those when we got back from dinner and had a little laugh at the split-sized bottle and 8 strawberries they were able to assemble as we waited in the lobby. The package also allowed for a late check out of 2pm, but our keys stopped working around 12:30pm when we tried coming back in from the pool. The room was comfortable and it was nice to have a minifridge/freezer and microwave provided. Overall, this was a nice place to stay, I'd recommend it because the rooms were clean, comfortable, and modern. There's just a few kinks to work out!