Job Description
Breakfast Attendant
The Breakfast Attendant is responsible for the preparation, presentation and clean-up of the morning breakfast service, maintaining a sanitary work area, and for conducting oneself in a friendly and attentive manner during all guest encounters.
Essential Job Functions & Responsibilities
- Prepare and set-up the breakfast area in a timely manner before opening hours.
- Maintain cleanliness and organization of the breakfast area throughout service.
- Restock food and supplies as needed.
- Regularly clean and sanitize all breakfast area surfaces, including tables, counters, chairs, and equipment, to meet health and safety standards.
- Assists in kitchen duties as needed, such as, but not limited to food prep, cooking, cleaning the kitchen, dish washing, sorting silverware and other duties may be assigned.
- Ensure all equipment is in proper working order prior to using.
- Use proper cleaning techniques accordance with OSHA, adhere to health department sanitation and safety regulations.
- Responsible for working in a safe and conscientious manner, and adhere to all safety policies and procedures.
- Report concerns to Supervisor and Hotel Management.
- Adherence to emergency preparedness procedures.
- Assist guests and fellow team members as needed.
- Maintain guest confidentiality
- Lead by example
- Actively promote and adherence to the Ayres Culture of Caring, Core Values and Mission Statement.
- Assist in maintaining a good work environment. Report conflicts immediately to your Supervisor and the Hotel General Manager.
NOTE: This job description does not imply that these are the only duties to be performed by the Breakfast Attendant. Other job-related duties may be assigned by the supervisor
Additional Responsibilities
Skills & Qualitifications
- Team player.
- Flexible working hours.
- Possess a positive, outgoing and friendly personality.
- Ability to provide excellent guest service.
- Excellent active listening to understand the individual needs of each guest.
- Should also use nonverbal skills to identify a guest’s satisfaction or dissatisfaction with their stay.
- Ability to apply time management skills.
- Ability to focus attention to detail.
- Exercise good judgment and be a clear thinker in pressure situations.
- Ability to read and understand proper procedures.
- Ability to perform basic calculation.
- Ability to analyze, solve problems and make sound decisions.
- Knowledge of proper food handling, sanitation regulations and preparation procedures.
- Ability to read and understand proper chemical handling instructions and hazard warning label.
- Ability to work independently with little or no supervision while meeting high performance standards.
- Hotel or restaurant experience in the hospitality industry or equivalent, preferred.
- High School diploma or equivalent preferred.
- Maintaining a Food Handler Certification is required.
- Maintaining current federal and state regulatory training is required.
NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
Physical Requirements
NOTE: All requirements are subject to possible modification to reasonable accommodate individuals with disabilities.