Laundry Attendant

• Knowledge, understanding, and adherence to Company Core Values, Mission Statement, and Ayres Way.
• Follow company Housekeeping Policy as stated in the Team Member Handbook.
• Follow safety procedures, including but not limited to proper posture, no heavy lifting, do not over exert more than the job’s physical requirements. Ask for help as needed.
• Continually reviews safety practices and training opportunities with Executive Housekeeper or safety officers.
• Responsible for washing, drying, and folding all linen and terry to hotel specifications. Responsible for washing, drying, ironing, and folding all banquet linen including tablecloths, napkins, and table skirting.
• Evaluates all linen to ensure that it is free of stains, tears, burns, and treats linen appropriately based on condition.
• Maintains proper levels of chemicals in the washing machines needed to launder items. Adheres to all machine operating procedures and safety procedures, including appropriate chemical handling and PPE procedures.
• Receive, evaluate condition, separate, and launder soiled linen from guest rooms. Sort the linen according to the nature of the wash cycle or dry cycle.
• Follow appropriate loading guidelines for washing machines and dryer machines to ensure appropriate operation of equipment.

• Follows proper use of hotel equipment, including washing machines, dryers, linen carts, dumbwaiters, and linen chutes.
• Examine laundered items to ensure cleanliness and serviceability.
• Conduct proper cleanliness and safety guidelines when loading and unloading linen from the washer and dryer.
• Fold and/or press linen as appropriate.
• Perform reclaiming of stained linen as needed.
• Sweep, mop, and maintain cleanliness of laundry room.
• Maintain lint and dryer filters as required.
• Store folded laundered items in appropriate storage areas, such as linen closets, laundry shelving, or other storage rooms.
• Conduct linen inventories as assigned by Executive Housekeeper.
• Keep linen rooms in clean, stocked and orderly condition.
• Report maintenance issues to Executive Housekeeper by completing a work order.
• Maintain necessary supplies to perform job duties.

• Display work habits that promote accident prevention.
• Handle cleaning chemicals and PPE in accordance with CAL-OSHA regulations and hotel requirements.
• No heavy lifting based on the job description physical requirements. Ask for help as needed.
• Use proper cleaning techniques, adhering to health department sanitation and safety regulations.
• Ensure equipment is functioning properly, reporting maintenance needs to Executive Housekeeper or Supervisor on Duty.
• Efficiently process and prioritize tasks.

• Maintain confidentiality of hotel guests, team members, and pertinent hotel information.
• Ensure security of guestroom access and hotel property, including assigned keys and communication devices.
• Ensure security of guestroom access and hotel property by following hotel protocols for guest access into guestrooms, opening doors for guests, and verifying guest identities.
• Follow lost and found protocols. Report any Lost & Found items, following established.

NOTE: This job description does not imply that these are the only duties to be performed by the Room Attendant. Other job-related duties may be assigned by the supervisor. 

• Ability to quickly and efficiently perform cleaning duties.
• Ability to provide excellent guest service.
• Ability to perform basic calculation.
• Ability to follow instructions.
• Exercise good judgment and be a clear thinker in pressure situations.
• Ability to focus attention to detail.
• Flexible working hours.
• Ability to apply time management skills.

• Ability to work with little or no supervision while meeting high performance standards.
• High school diploma or equivalent preferred.
• Housekeeping or guest service experience in the hospitality industry or equivalent, preferred.
• Ability to read and understand proper chemical handling instructions and hazard warning label.
• Basic ability to communicate in the English language.
• Ability to work independent.

NOTE:  All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.