Check in time at Ayres Hotel Laguna Woods is after 3:00 pm. Check out is at 12:00 pm.

Early check-in and late check-out are based on availability and must be approved by a hotel representative on the arrival or departure date. For a nominal fee of $30 + tax guests may check in early at 11:00 am or check out later at 2:00 pm. Contact the hotel directly at (949) 588-0131 for availability.

Room reservations must be cancelled 24 hours prior to scheduled check-in time of 3:00 pm to avoid a cancellation fee of the first night’s room & tax, unless booking a non-refundable reservation/rate plan, in which case, the reservation is non-refundable and may not be modified. If your reservation is booked through a third party, cancelations must abide by their policy. To cancel your reservation, please call 949-588-0131 or email [email protected].

Reservations will be charged upon check-in unless otherwise noted. If your reservation is booked through a third party, payments must abide by their policy. All reservations require a guarantee by credit card with valid expiration date and EMV chip. The name on the credit card must match your government issued identification at check-in and cover the full room and tax amount + incidentals.

At check-in, a physical credit card with an EMV chip is required to cover a $125 charge per stay for an incidentals deposit. Cash is not an accepted form of payment. The deposit is released at midnight after the check-out date and typically takes 3-10 business days to reflect in your bank account.

If overnight guest is a minor (under 18), please have them contact the hotel directly for appropriate forms to be filled out and returned prior to arrival.

Yes, we have designated pet-friendly accommodations on the first floor of the hotel for well-mannered dogs and cats.

Pet Fees:

• $125 non-refundable fee per stay for up to two pets
• Additional charges will be assessed for any pet-related damages to the room

Pet Policy: 

• Maximum 2 Pets
• Pets may not be left unattended in guestrooms
• Pets must be leashed or held in public spaces
• For more information about pet-friendly accommodations and restrictions, please reach out to the hotel directly at (949) 588-013

Service Animals:

• Ayres Hotels complies with the Americans with Disabilities Act (ADA) and state/local laws regarding Service Animals.
• Guests traveling with a Service Animal will not be charged a pet fee. Charges may be incurred, however, should a Service Animal damage or soil the Hotel.
• Per the American with Disabilities Act (ADA), Emotional Support Animals (ESA) do not qualify as Service Animals as they have not been trained to perform a specific job or task.
• Emotional Support Animals (ESA) will be charged the standard pet fee according the hotels policy. To learn more, please defer to the American with Disabilities Act (ADA) website

For that information, you will need to speak with the Sales Manager. Lynn Dencker can be reached via email at [email protected].

Yes, we offer a complimentary full American breakfast served from 6:00 am – 9:00 am Monday through Friday and 7:00 am - 10:00 am on the weekends. The buffet-style breakfast includes freshly cooked eggs, potatoes, sausage or bacon, pancakes or French toast, oatmeal, fruit, yogurt, cereal, toast, muffins, juice, and coffee.