FAQ
General Information
Guest check-in is any time after 4:00 pm. Rooms are guaranteed to be ready any time after 4:00 pm. Early check-in is based on availability; however, the hotel can store luggage at the front desk until the room is ready. Check-out is at 11:00 am. For a nominal fee of $30, guests may check out as late as 2:00 pm, but this is only based on availability and must be approved by a hotel representative on the departure date.
Reservations will be charged upon check-in unless otherwise noted. If your reservation is booked through a third party, payments must abide by their policy. All reservations require a guarantee by credit card with valid expiration date and EMV chip. The name on the credit card must match your government issued identification at check-in and cover the full room and tax amount + incidentals.
Room reservations must be cancelled 24 hours prior to scheduled check-in time of 4:00 pm to avoid a cancellation fee of the first night’s room & tax, unless booking a non-refundable reservation/rate plan, in which case, the reservation is non-refundable and may not be modified. If your reservation is booked through a third party, cancellations must abide by their policy.
A credit or debit card is required upon check-in. If the guest is paying with a credit card, that card must be present at check-in. If the guest is not the cardholder, a credit card authorization form must be filled out in advance. In addition, valid picture identification is required with the same name as the credit card and reservation.
At check-in, a physical credit card with an EMV chip is required to cover a $30 hold per stay for an incidentals deposit. Cash is not an accepted form of payment. The deposit is released at midnight after the check-out date and typically takes 3-10 business days to reflect in your bank account.
No, parking is complimentary.
If an overnight guest is a minor (under 18), please have them contact the hotel directly for appropriate forms to be filled out and returned prior to arrival.
We have pack n plays available, but we do not have rollaway beds.
Yes, we offer a complimentary full American breakfast served from 6:00 am – 9:00 am Monday through Friday and 6:30 am - 10:00 am on the weekends. The buffet-style breakfast includes freshly cooked eggs, potatoes, sausage or bacon, pancakes or French toast, fruit, yogurt, cereal, juice, and coffee.
No, we do not have a restaurant on-site, but we do offer a complimentary breakfast in the morning.
All of our guest rooms and floors are non-smoking. E-cigs, vapors, hookahs, etc. fall under our non-smoking policy. We do have a designated smoking area outdoors.
We do have connecting/adjoining rooms, but due to limited availability, we would not be able to guarantee this for the guest. The type of adjoining rooms would be a 2 Queen to a King.
No, the Ayres Hotel Seal Beach is not a pet-friendly location unless it is a service animal.
Unfortunately, we do not offer shuttle services to or from the Airport.
Unfortunately, we do not offer shuttle services for guests.
We offer complimentary full American breakfast, parking, and Wi-Fi. We also offer an extensive fitness center, heated pool, jacuzzi, laundry facility, and a 24-hour business center. In-room amenities include Ayres Elevated signature toiletries, coffeemaker, desk and ergonomic, microwave, and a personal refrigerator.