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Ayres Hotels Guest Reviews

Always Pleased!
   Ayres Hotel Ontario Mills Mall   Apr 26, 2016
It is ALWAYS a pleasure to stay here. The staff is so friendly and always goes out of their way to make you as comfortable as possible. From the moment you walk in the front door the front desk folks greet you with smiles, housekeeping always has the rooms ready and keep everything nice and spick and span for you, and I can't forget social hour such a great way to end a long hard working day! During my last stay I had to fly in early for work but my room wasn't going to be ready until later in the day. I just gave it a shot and asked if I would be able to check in so I could drop off my luggage and get refreshed after my long flight. I was told that my room wasn't going to be ready yet but then Geoffrey put me on hold and when he came back he said, "don't worry about it I'll have your room ready as soon as you get here." I was so relieved and thankful that he didn't just say sorry can't help you but went out of his way to get me in a room. I also managed to lose my room key card and get it mixed up with a coworkers but Rashad was so pleasant each time I need assistant. Never acting like I was bother and always saying "My pleasure" with a smile after I thanked him. This is such a cozy place to stay while I'm traveling with an outstanding staff. I will continue to go back every chance I get!