Responsible for the preventative maintenance and repair of the Hotel’s mechanical/electrical systems and equipment, and for the general maintenance and upkeep of the physical grounds, swimming pool, etc.
The position’s primary duties are the management of the Maintenance department. The Exempt Department Manager customarily and regularly directs the work of a minimum of two and as many as eight full time equivalent team members depending on the size of the hotel. Department Managers are responsible for monitoring and evaluating team member performance and have primary responsibility for providing recommendations as to hiring, firing, promotion and other changes of status of team members within the Department. The Department Manager also customarily and regularly exercises discretion and independent judgment in defining and achieving Department objectives and has primary responsibility for evaluating those objectives and making recommendations for changes to Department structure, management, and goals. The Department Manager also has primary responsibility for interfacing with other Hotel Management to assure integration of Department operations into the overall management of the Hotel The executive is required to spend at least 50% of work time engaged in primary duties outlined above
In the event less than 50% of work time is spent completing primary duties, it is the responsibility of the executive to notify the General Manager. The General Manager will complete a status form to change the status to non-exempt hourly position eligible for overtime and convert the compensation to an hourly wage. The individual will then need to follow the non-exempt wage and hour requirements.
Informing the immediate supervisor of not consistently working more than 50 percent of time in an executive position will not negatively impact your position with the company. Performance will continue to be measured on meeting the performance goals established by the General Manager and updated periodically.
Responsible for ensuring all Department team members accurately record all hours worked. Investigate, document, adjust and record instances where time clock punch errors occur. In the event a team member is contacted for hotel related business while not at work, or handles company business on personal time (vacation), the team member must record and be paid for the amount of time spent working on the business related issue.
Implements and maintains Engineering department minimum standards. Responsible for the hiring, firing, training, and supervision of property maintenance staff. Prepares work schedule for staff and authorizes payroll for the department based on approved labor standards.
Communicates with all departments to become aware of maintenance needs and ensures timely response to internal requests.
Maintains control of the supplies, equipment and inventory. Purchases additional supplies as needed. Services the hotel’s pools, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs. Maintains the buildings’ exterior and “curb appeal”.
Coordinates compliance of service contracts. Determines when to utilize outside services for building maintenance or repairs. Supervises the work of all outside contractors.
Troubleshoots and repairs malfunctions in mechanical or electrical systems and other equipment throughout the hotel. Performs preventative maintenance assignments on a scheduled basis. Implements and maintains Ayres Hotels preventative maintenance program.
Timekeeping: It is your responsibility to accurately record hours worked including meal periods. Time recorded must reflect actual time worked.
Essential Functions and Responsibilities of the job include but are not limited to:
- Implement Ayres Hotels Safety Program by conducting monthly Safety Committee Meetings and ensuring that all division requirements are met.
- Other duties and special projects as requested such as perform MOD duties
- Ability to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.
- Working knowledge of Federal and local regulations relating to OSHA and worker’s compensation.
- Ability to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
- Ability to effectively deal with employees and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, resolve conflicts and collect accurate information.
- Ability to lift up to 60 pounds on a regular and continuing basis.
- Ability to communicate clearly, both orally and in writing in the English language.
- Ability to supervise/direct both subordinate and non-subordinate personnel.
- High School diploma or equivalent preferred.
- Experience in a hotel or a related field preferred.
- Trade license in associated field helpful.
- Long hours are sometimes required
- Heavy work – Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 25 pounds of force constantly while lifting, carrying, pushing, pulling and otherwise moving and maintaining objects.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to convey information and ideas clearly.
- Must maintain composure under pressure