Sales Manager

Job Description

The primary duties of the Sales Manager are to lead the hotel sales effort, to achieve company goals and to ensure customer satisfaction.

Essential Functions and Responsibilities of the job include but are not limited to:

  • Serves internal and external guests by committing to the Company’s Guest Service Principles.
  • Knowledge, understanding, and adherence to Company Core Values and Mission Statement.
  • Lead by example.
  • You are responsible for the overall sales effort to achieve current year financial goals and set plans for future years.
  • Primarily duties include outside sales related responsibilities, i.e. prospecting for new accounts and maintaining current accounts at their place of business, conducting hotel site inspections with clients, and prospecting for new and maintaining current clients over lunch.
  • Perform work related to sales related duties, i.e. returning phone calls related to ‘outside sales’ and booked business, writing contracts, preparing promotional materials, and completing sales reports.
  • Build and strengthen relationships with new and existing customers to include sales calls, trade shows, chamber functions, etc.
  • Conduct help on solicitations as needed to develop potential clients.
  • Conduct an effective sales program with emphasis on solicitation outside of the office.
  • Work closely with the hotel’s management team and communicate effectively.
  • Use negotiating, communication skills and creative sales ability to close on business sales opportunities.
  • Know the competitive hotel sets in the area as well as their Sales Mangers.
  • Initiate and react to financial trend analysis for rate, revenue, occupancy, market segments and forecasting.
  • Prepare marketing plan and budgeting to ensure hotel is correctly positioned in the market place based on competitive hotel set of rates, occupancy and Rev Par.
  • Meets with clients and maintains excellent client relations.
  • Complete and maintain neat, accurate and organized sales reports, files and history.
  • Talk about our hotel as a special, family owned boutique hotel.
  • Conduct self in a friendly and attentive manner during all guest encounters.
  • Maintain a positive work environment.
  • Use the appropriate phrases and greetings when interacting with guests.
  • Maintain a clean and safe working environment at all times.
  • You are responsible for working in a safe and conscientious manner. Adhere to all safety policies and procedures.



  • High School diploma or equivalent preferred.
  • Experience in a hotel or a related field preferred.
  • Sales experience preferred.

Physical Requirements:

  • Ability to travel to client locations.
  • Ability to stand, climb stairs, sit and bend as needed.

Mental Requirements: 

  • Ability to convey information and ideas clearly.
  • Must maintain composure under pressure

Apply Aplicar

We care about your family and private time.

  • Paid Vacation *Full Time Status
  • Paid Sick Leave (24 hours to Part Time / 32 hours to Full Time)
  • Ayres Cares Adopt a Family Program
  • Fun Express Entertainment Discount
  • Sketchers Shoe Discount Program
  • Hotel Guest Room Discount

We care about your well-being.

  • Medical Plan
  • Dental Plan
  • Employee Assistance Program (WorkLife Matters)
  • Travel Connect

We care about your future.

  • Life Insurance
  • 401k Investment & Savings Plan (Part Time & Full Time)
  • Orange County Credit Union

We care about your success.

  • Paid Training
  • Housekeeping Mentor Program / Bonus

We care about teamwork.

  • Team Member Appreciation Events
  • Monthly Company Teambuilding Events
  • Cash Bonus Quality Assurance / Safety
  • Team Member Referral Bonus