Job Description

Is responsible for providing a safe and secure environment for guests and hotel staff, for communicating shift activity to management, and for conducting oneself in a professional, friendly and attentive manner during all external and internal guest encounters.

Essential Functions and Responsibilities of the job include but are not limited to:

  • Knowledge, understanding, and adherence to Company Core Values and Mission Statement.
  • Must be thoroughly familiar with the property.
  • Knowledgeable of the hotel’s emergency procedures and responsibilities, which are to be fulfilled in such emergencies.
  • Responsible for walking the property and reporting findings to management on security report.
  • Must be constantly alert for conditions that could cause fires or other safety hazards and takes appropriate corrective action.
  • Ensures all areas and doors are secured at designated times.
  • Conducts self in a friendly and attentive manner during all guest encounters.
  • Use the appropriate phrases and greetings when interacting with guests.
  • Accommodates needs and guest requests in a timely and efficient manner.
  • Handles self in a professional manner at all times.
  • Assists management with Company Safety Program.
  • Responsible for working in a safe and conscientious manner. Adhere to all safety policies and procedures.
  • Assists and monitors staff needs during shift.



  • High School diploma or equivalent preferred.
  • Experience in a hotel or a related field preferred.
  • Guard Card preferred

Physical Requirements:

  • Ability to stand during long periods of time 
  • Heavy work - Exerting up to 25 pounds of force occasionally, frequently or constantly while lifting, carrying, pushing, pulling and otherwise moving objects. 
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental Requirements: 

  • Ability to convey information and ideas clearly.
  • Must maintain composure under pressure

Apply Aplicar

We care about your family and private time.

  • Paid Vacation *Full Time Status
  • Paid Sick Leave (24 hours to Part Time / 32 hours to Full Time)
  • Ayres Cares Adopt a Family Program
  • Fun Express Entertainment Discount
  • Sketchers Shoe Discount Program
  • Hotel Guest Room Discount

We care about your well-being.

  • Medical Plan
  • Dental Plan
  • Employee Assistance Program (WorkLife Matters)
  • Travel Connect

We care about your future.

  • Life Insurance
  • 401k Investment & Savings Plan (Part Time & Full Time)
  • Orange County Credit Union

We care about your success.

  • Paid Training
  • Housekeeping Mentor Program / Bonus

We care about teamwork.

  • Team Member Appreciation Events
  • Monthly Company Teambuilding Events
  • Cash Bonus Quality Assurance / Safety
  • Team Member Referral Bonus