FAQ - Ayres Hotel Chula Vista
What time is check in/ check out? Is there early check in/ late check out available?
Guests may check in any time after 3 pm. Check out is at 12 pm. Guests may check in early at 11 am or check out later at 3 pm for a nominal fee of $30 + tax.
What is your cancellation policy?
Room reservations must be canceled 24 hours prior to the scheduled check-in time of 3:00 pm to avoid a cancellation fee of the first night’s room & tax, unless booking a non-refundable reservation/rate plan, in which case, the reservation is non-refundable and may not be modified. If your reservation is booked through a third party, cancellations must abide by their policy.
Do you offer complimentary breakfast?
Ayres Hotel Chula Vista offers a complimentary full American breakfast served at 6:00 – 9:00 am Monday through Friday and 7:00 – 10:00 am on the weekends. The buffet-style breakfast includes freshly cooked eggs, potatoes, sausage or bacon, pancakes or French toast, oatmeal, fruit, yogurt, cereal, toast, muffins, juice and coffee.
Do you charge my card at the time of booking?
Reservations will be charged upon check-in unless otherwise noted. If your reservation is booked through a third party, payments must abide by their policy. All reservations require a guarantee by credit card with valid expiration date and EMV chip. The name on the credit card must match your government issued identification at check-in and cover the full room and tax amount + incidentals.
How much deposit do you hold at the time of check in?
Upon check-in, we hold $50 per stay for the incidentals deposit. The deposit is released at midnight after the check-out date and typically takes 3 to 10 business days to reflect in your bank account.
How old do you have to be to check in?
The minimum age to check in is 18. If an overnight guest is a minor (under 18), please have them contact the hotel directly for appropriate forms to be filled out and returned prior to arrival.
Is Ayres Hotel Chula Vista pet friendly? Is there a fee?
Yes, we have designated pet-friendly accommodations on the first floor of the hotel with direct access to the courtyard. There is a one-time $60 non-refundable fee per stay, and we have 2 pet maximum limit. For more information about pet-friendly accommodations and restrictions, please reach out to the hotel directly at 619-870-8400.
Do you offer discounts for multi-room bookings or events/weddings?
For that information, you will need to speak with the Director of Sales. Julie Greb, the director of sales, can be reached via email at [email protected]
What tourist attractions are nearby?
Below is a list of the nearby attractions for the Ayres Hotel Chula Vista:
Elite Athlete Training Center (3 miles)
Aquatica San Diego (4 miles)
North Island Credit Union Amphitheater (4 miles)
Cross Border Xpress (9 miles)
Downtown San Diego (13.5 miles)
SeaWorld (18.5 miles)