What time is check in/ check out? Is there early check in/ late check out available?
Guest may check in any time after 3 PM. Check out is at noon. Yes, for a nominal fee of $30 + tax guests may check in early at 11 AM or check out later at 2 PM.
What is your cancellation policy?
Room reservations must be cancelled 24 hours prior to scheduled check-in time of 3:00pm to avoid a cancellation fee of the first night’s room & tax, unless booking a non-refundable reservation/rate plan, in which case, the reservation is non-refundable and may not be modified. If your reservation is booked through a third party, cancelations must abide by their policy.
Do you charge at the time of booking?
For most reservations you will charged upon booking. When booking a non-refundable/ advanced purchase promotion reservation/rate plan, the reservation amount will be charged in full at the time of booking. If your reservation is booked through a third party, payments must abide by their policy.
How much do you hold at the time of check in?
Upon check in we hold $125 per stay for an incidentals deposit. The deposit is released at midnight after the check-out date and typically takes 3 to 10 business days to reflect in your bank account.
How old do you have to be to check in?
If overnight guest is a minor (under 18), please have them contact the hotel directly for appropriate forms to be filled out and returned prior to arrival.
Is Ayres Hotel Manhattan Beach pet friendly?
No, at this time Ayres Hotel Manhattan Beach does not offer pet friendly accommodations unless it is a service companion.
Do you offer discounts for multi-room bookings or events?
For that information, you will need to speak with the Sales Manager. Lori Higgins can be reached via email at [email protected]
Do you offer complimentary breakfast?
No the hotel does not offer a complimentary breakfast. Matisse restaurant offer breakfast options a la carte from 6:30am to 10am daily.
Do you offer transportation to the airport?
Unfortunately, we do not offer shuttle services to or from the LAX. However, we do offer a 20% discount off Lyft rides for guests commuting to or from an Ayres Hotel. Please visit the front desk for more information.
How much is parking at the hotel?
Parking is $10 per night with a one car per room limit.