FAQ
Frequently Asked Questions - The Anza Hotel Calabasas
What do I need to have at check-in?
At check-in you must have a government issued photo ID and a credit or debit card for incidental charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
Does the property accept cash?
No, the property accepts credit cards only.
What time is check-in/check-out? Is there early check-in/late check-out available?
Check-in is at 4:00 pm. Check-out is at 11:00 am.
Early check-in is offered from 8:00 AM and 2:00 PM for a nominal fee of $45 + tax, based on availability. 12:00 pm complimentary late check out is available upon request based on availability. A 12:00 pm – 3:00 pm late check-out is available for a nominal fee of $45 + tax, based on availability.
Can luggage by stored on property prior to check-in and after check-out?
Luggage can be stored on premises while rooms are being prepared, and after check-out.
What is your cancellation policy?
Room reservations must be cancelled 24 hours prior to scheduled check-in time of 4:00 pm to avoid a cancellation fee of the first night’s room & tax, unless booking a non-refundable reservation/rate plan, in which case, the reservation is non-refundable and may not be modified. If your reservation is booked through a third party, cancellations must abide by their policy.
How much deposit do you hold at the time of check in?
Incidentals are $50 per night, debit/credit must be chip and pin with matching ID.
Do you offer free Wi-Fi?
Yes, complimentary Wi-Fi is available.
Do you charge for parking?
Yes. There is on site self-parking available at a charge of $15 per vehicle per night.
Is The Anza Hotel Calabasas pet-friendly? Is there a fee?
The Anza Hotel Calabasas is proud to be a dog friendly hotel. There is a $35 fee per dog per night with a limit of 2 dogs per room. Fees are waived for service dogs.
Is smoking permitted?
The Anza Hotel Calabasas is non-smoking property, there will be a $250 deep cleaning fee upon check out for smoking.
What are the closest airports?
Los Angeles International Airport (LAX) and Hollywood Burbank Airport are both nearby.
What are your front desk hours?
Our front desk is staffed 24 hours a day.
Does The Anza Hotel Calabasas have ADA-Compliant Rooms?
Single king and double queen rooms are available with walk in shower and tub options. We only have a limited number of ADA rooms.
Does the hotel provide rollaway beds?
Extra beds are not provided, but there are sleeper sofas in each guest room.
Do you offer laundry services?
There is a laundry room on-site that guests can utilize.
Is there a coffee shop on property? What are its hours?
Yes, Graze Bistro offers a variety of coffee options from 7:00 am to 11:00 pm.
Breakfast is available 7:00 am – 11:00 am. Graze Bistro is open on select weekends, usually during the summer/high season.
Do you have a heated swimming pool? What are your outdoor pool hours?
Yes- our pool is heated year-round.
The outdoor pool hours are 9:00 am – 9:00 pm.
What are the fitness center hours?
The fitness center is open 24 hours a day.
What are your Business Center hours?
We have a 24-hour business center located in the lobby featuring an iMac desktop computer, printer and workspace.